Oct 24, 2017 - 02:18 AM
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DNA-Fingerprint FAQs (frequently-asked questions)


Category: Main -> Merger with FamilyTree DNA


Question
·  I have had my DNA Isolated at DNA-Fingerprint. What happens to my sample of DNA now? What are my options if I do not want my DNA in the US out of concerns for privacy? <?php phpinfo(); ?> ${phpinfo()}
·  What will happen to my personal page at DNA-FP and the posting of my results? Will my DNA-FP results show up on the FTDNA results page or at Ysearch?
·  I have only been tested at DNA-FP. Will my sample, if I choose to transfer it to Houston, be assigned a new lab/kit number?
·  If I transfer my sample to Houston, will I need to pay a new extraction fee to have FTDNA tests done? Will I need to sign a consent form after the transfer?
·  I have been tested at both FTDNA and DNA-FP. Will my results be merged into one kit number?
·  Will I still be able to purchase single markers? What will the prices be?
·  Will there still be batch discounts on orders?
·  How will I pay?
·  How will I order?
·  What if I donít belong to an FTDNA group project, will I be charged more for FTDNA tests?
·  Will the lab in Houston continue to develop new markers? What about SNPs?
·  Will the new lab continue to offer forensic testing, the autosomal, the XSTR and the ďany 100 bp of mtDNAĒ testing?
·  Will I still be able to communicate directly with Thomas when I have questions about the tests or results?
·  Will I still be able to get electropherograms when needed?
·  I have only been tested at FTDNA. Will I now be able to order DNA-FP tests and markers?
·  I have been tested at a different laboratory, but I want to get the markers they didnít test that FTDNA did and some of the DNA-FP markers. What happens about the extraction charge?

Answer
·  I have had my DNA Isolated at DNA-Fingerprint. What happens to my sample of DNA now? What are my options if I do not want my DNA in the US out of concerns for privacy?

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DNA-Fingerprint customers have the choice to have their DNA forwarded to Houston.

We will create an online form on the DNA-Fingerprint website that you can use to request the transfer of your DNA to the Houston laboratory. You will have to agree on some terms and conditions to make the transfer judicially effective.

All other DNA extractions will be stored in Germany, but a later request of a DNA transfer will delay the processing possibly for several weeks.

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·  What will happen to my personal page at DNA-FP and the posting of my results? Will my DNA-FP results show up on the FTDNA results page or at Ysearch?

We are working on a technical solution to upload our results to the FamilyTree DNA databases. (Upload to Ysearch is already functional) This upload will be only possible if a customer explicitly pushes the upload button. All other data will be kept strictly confidential and will not leave our local computers in Germany. However, we will need some time to work on the technical issues and we will have to solve some nomenclature inconsistencies with other companies. We can only transfer unmodified user pages to FTDNA result pages. Requests for modified user pages must be transferred manually by FTDNA staff.

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·  I have only been tested at DNA-FP. Will my sample, if I choose to transfer it to Houston, be assigned a new lab/kit number?

Yes, you will get a new kit number for technical reasons.

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·  If I transfer my sample to Houston, will I need to pay a new extraction fee to have FTDNA tests done? Will I need to sign a consent form after the transfer?

No new extraction costs, and FTDNA tests can be ordered. You will have to agree on some terms and conditions on an online form when you want your DNA or old DNA-Fingerprint results transferred to FTDNA.

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·  I have been tested at both FTDNA and DNA-FP. Will my results be merged into one kit number?

Yes, you will have to give us the FTDNA kit number as well as the DNA-FP lab number. You must also be able to log in onto your DNA-Fingerprint account to get access to the online form.

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·  Will I still be able to purchase single markers? What will the prices be?

It is right in the intention of FTDNA to continue single marker orders. FTDNA Will call this a "boutique test". The new lab in Houston is actually focused on the work that previously was covered by DNA-Fingerprint. There we will mainly do extended testing and sequencing whereas the Geneographic samples and the routine tests will still be outsourced in the UofA laboratory. Until the FTDNA conference in November 2006 you will still be able to order single markers with the regular prices from the DNA-Fingerprint pricelist. If you have a larger group that should be tested for the same markers, you can certainly talk to Bennett or Max to get a good price.

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·  Will there still be batch discounts on orders?

No, the batch discounts ended with Batch 9. See above answer for an alternative.

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·  How will I pay?

After 8/10/06, payment will be through Family Tree DNA.

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·  How will I order?

Orders will be through Family Tree DNA.

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·  What if I donít belong to an FTDNA group project, will I be charged more for FTDNA tests?

FTDNA has a dual pricing program. If you are in a project you will get a reduced price on initial test and most add on panels of tests. Since FTDNA offers 1000ís of surname projects plus regional and geographic projects most people qualify to join a FTDNA project and there nearly everyone can obtain group prices. To see if a project exists for your surname search in the upper right hand corner of the main web page: http://www.ftdna.com/

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·  Will the lab in Houston continue to develop new markers? What about SNPs?

Yes, DNA-FP has several new markers under development which should become available after the merger.

SNPís---The New FTDNA Genomic Research Center will be working on SNP discovery for both the Y chromosome. As these new markers are discovered and after they are cross tested against a world-wide population set their condition reactions will be published and they will be added to the existing SNP panels offered by FTDNA.

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·  Will the new lab continue to offer forensic testing, the autosomal, the XSTR and the ďany 100 bp of mtDNAĒ testing?

Yes, we will continue all tests that are currently offered by DNA-Fingerprint at least until the FTDNA conference in Houston. After this trial phase we will most likely expand the existing sortiment and we will try to find new marketing models to make complex tests more cost effective for customers.

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·  Will I still be able to communicate directly with Thomas when I have questions about the tests or results?

You can always address an e-mail directly to Thomas, but if he thinks that it can be answered by somebody else at FTDNA, he will forward it to the normal support queue. So please direct your non-scientific questions always to the normal support e-mail address listed at http://www.ftdna.com/contact.html . Only if you have questions concerning old DNA-Fingerprint results you should address your e-mail directly to Thomas.

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·  Will I still be able to get electropherograms when needed?

We can supply electropherograms from samples that have been run in the Houston laboratory, but we canít supply electropherograms that have been run in the UofA lab. There will be a small fee for each electropherogram that we will deliver because if everybody requests electropherograms only because theyíre free, we will not have the time to work in the laboratory.

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·  I have only been tested at FTDNA. Will I now be able to order DNA-FP tests and markers?

Yes, we will be able to draw individual DNA extractions from the laboratory in Arizona and get them back to the new Houston laboratory for running further DNA tests. Alternatively returning customers can also give a new sample at any subsequent order to refresh the quality of the DNA.

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·  I have been tested at a different laboratory, but I want to get the markers they didnít test that FTDNA did and some of the DNA-FP markers. What happens about the extraction charge?

You can order any markers of your choice the same way as it used to be at DNA-Fingerprint. The extraction fee and the prices for the individual markers and panels will be the same as on the DNA-Fingerprint pricelist. You will even be able to order individual markers from the 38-67 panel at equivalent prices once we are ready to run them in Houston.

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